Shipping policy
Rates
- United States: $6.95 standard shipping on orders under $100. Free standard shipping on orders of $100 or more.
- Canada, United Kingdom, Australia and New Zealand: $20 flat on orders under $151. Free on orders of $151 or more.
- We do not currently ship to other countries.
Processing times (before shipping)
- Ready-made hats: 4 to 6 business days.
- Custom and unit hats: 8 to 11 business days after you approve the proof.
- Plaques: 16 to 21 business days after you approve the proof. Limited slots each month.
- Printed apparel: typically 2 to 7 business days for printing.
Separate packages. Hats ship from our shop in Colorado. Printed apparel ships directly from our print partner. An order with both will arrive in separate packages with separate tracking numbers.
Tracking. You will get a tracking number by email when each package ships.
Lost or stolen packages. If tracking shows delivered and you cannot find it, contact your carrier first, then email us at rebelkokonut@gmail.com. We are not responsible for packages confirmed delivered to the address entered at checkout. Please double-check your address before ordering.
International orders. Customs duties and import taxes are the buyer's responsibility.