Refund policy

Ready-made leather patch hats. Unworn hats in original condition can be returned within 30 days of delivery for a refund of the item price. Email rebelkokonut@gmail.com with your order number before sending anything back, and we will reply with return instructions. Return shipping is paid by the customer unless the item arrived damaged or incorrect.

Custom work: custom patch hats, unit hats and plaques. Every custom piece is made to your approved proof, so custom orders cannot be returned or refunded once production starts. If we make an error that differs from your approved proof, we will remake it at no cost.

Printed apparel: shirts, hoodies, stickers and accessories. Apparel is printed to order by our production partner, so we do not accept returns for size or change of mind. Check the size chart before ordering. If your item arrives damaged, misprinted or wrong, email a photo and your order number to rebelkokonut@gmail.com within 30 days of delivery and we will send a replacement or issue a refund.

Cancellations. Orders can be cancelled for a full refund until production starts. Custom orders cannot be cancelled after you approve the proof.

Refund timing. Approved refunds go back to the original payment method. Your bank may take 5 to 10 business days to post it.